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As such, service design addresses how a planned service solution interacts with the larger business and technical environments, service management systems required to support the service, processes which interact with the service, technology, and architecture required to support the service, and the supply chain required to support the planned service. You may recertify yourself in any of the credentials you may need.

Pages: 282

Publisher: Cengage Learning; 3 edition (November 22, 1994)

ISBN: 0538710748

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