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Language: English

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This involves analysis and decisions to balance capacity at a production or service point with demand from customers, it also covers the processes required for the planning and delivery of quality IT services and looks at the longer term processes associated with improving the quality of IT services delivered. Proprietary enterprise applications are usually designed and deployed in-house by a specialized IT development team within the organization.

Pages: 0

Publisher: Cengage Learning; 5 edition (December 30, 1999)

ISBN: 0538693282

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